Inspecting the updated Gilliganz arcade at Crazy Pins are (l-r) owner Dave Kerschner, Intercard sales rep Rachelle Granger and Trevor Hall, assistant general manager. (Photo: Intercard)
Intercard recently completed the following installations for its customers:
At the Fat Cats FEC in Rexburg, Idaho, Intercard recently replaced an older debit card system from another vendor. The Rexburg center is one of six popular Fat Cats FECs that offer movies, bowling, arcades and other family attractions.
Jacob Glider, the general manager of Fat Cats in Rexburg, says the Intercard system has eliminated problems with the previous card readers. “You swipe it once and it works the first time,” says Glider. “Before it took multiple tries to get it to work.” He also appreciates Intercard’s automatic software updates, which save IT maintenance time.
Jonathan Wilson of Intercard handled the installation, which includes 39 iReader Eclipse II readers, an iTeller automated teller and a redemption management system that utilizes some of the customer’s existing hardware.
“Fat Cats’ management was very pleased that we could utilize their existing database and easily transfer over customers’ card info and balances,” says Amber Collier of Intercard’s North America sales group. “That makes switching from another vendor’s system pretty painless for everyone.”
In June Intercard engineered another system switchover, this time at Crazy Pinz FEC in Fort Wayne, Indiana. Owner Dave Kerschner wanted to replace an outdated system from another vendor and was attracted to Intercard for its advanced technology and reputation for superior customer service. Crazy Pinz also wanted a centralized database that could easily handle multiple locations as they are remodeling and updating Georgetown Bowl, their second location in Fort Wayne.
Eric Andersen of Intercard handled the installation, which included iReader Eclipse II readers, an iTeller automated teller and a redemption management system.
“Crazy Pinz has two locations now, so Intercard’s centralized database is a big benefit for them” says Rachelle Granger of Intercard’s North America sales group. “They can access data from both locations with the same login.”