Director of IT
Kelly is a Microsoft Certified Engineer whose customer-centric attitude ensures our global family of customers receive the highest level of IT support 24/7. If you need IT help Kelly is there.
Director of Customer Service/Call Center
Dan’s commitment to our customers is to provide world class service 24/7. Dans 15+ years in call center management will ensure our technical specialists are at your service because you deserve excellence.
Shannon is an industry veteran with extensive experience using Intercard technology, she understands our customer's needs. Her attitude shows how much she loves the amusement industry and aims to exceed our customers' expectations.
Client Success Manager
Jason has 37+ years of experience in FEC, BEC, and MEC operations and was a former Corporate Amusements Manager for one of the largest FEC chains in our industry. He's attended IAAPA Expo, Amusement Expo, and Bowl Expo as a Panelist, Speaker, and Presenter.
Customer Training Portal
To Access Training Videos & Training Schedule
Customer Support Portal
To Access RMA & Ticket Tracking
To assure prompt responses, all calls are monitored through our Centralized Help Center.
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