COVID-19 Recovery Tour: Our CEO Shares Insights
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COVID-19 Recovery Tour: Our CEO Shares Insights

Intercard is known for innovative cashless technology and great customer service because the company listens to the voice of the customer. CEO Scott Sherrod has been speaking with customers daily since the March 2020 shutdown about the impact COVID-19 has had on them. Sherrod wanted to take it a step further, so he visited several...

Reward Your Top Spenders to Bring Them Back
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Reward Your Top Spenders to Bring Them Back

As international amusement operators prepare to reopen their facilities after the COVID-19 shutdown, Intercard’s Jerry Heinz has some valuable tips on how to bring back their best customers. Heinz has been in the hospitality and amusement industry for over 20 years, having spent the last 7 years as Asia-Pacific sales manager for Intercard. His work...

Second of a Series: Our Arcade Experts’ Business Survival Tips for the COVID Crisis
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Second of a Series: Our Arcade Experts’ Business Survival Tips for the COVID Crisis

Intercard’s in-house arcade experts have prepared some valuable tips on how to keep your business going during the COVID shutdown while preparing for re-opening. They will appear first in RePlay magazine’s “Instant RePlay” newsletter and will then be posted on our site. Here’s the second in the series. We hope you find these tips useful...

Arcade Expert Advises Cashless Systems for a Post-COVID World
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Arcade Expert Advises Cashless Systems for a Post-COVID World

In today’s edition of Instant RePlay, George McAuliffe of our alliance partner Pinnacle Entertainment Group shares his thoughts on the importance of hygiene and sanitation practices in encouraging customers to come back to arcades. Among his recommendations: “If you don’t yet have one, convert to a cashless debit card system.” George and his wife survived...

Stay in the Game: Overcoming the COVID-19 Crisis
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Stay in the Game: Overcoming the COVID-19 Crisis

Here are Intercard CEO Scott Sherrod’s thoughts on how the amusement industry must work together during the COVID-19 crisis: The coronavirus pandemic is presenting the American amusement industry with unprecedented challenges, from mandatory closings of FECs to potential supply chain interruptions and shortages of parts and merchandise. While no-one can predict the future, I believe...